Frequently asked questions

Everything you need to know about ordering homemade food, becoming a producer, and how Tummy & Mummy works.

Most asked

What is Tummy & Mummy?

From: About Page

Tummy & Mummy is India's first verified homemade food marketplace. We connect home chefs (Mummy Producers) with consumers (Tummy Consumers) who want authentic, preservative-free, homemade food — delivered pan-India with full FSSAI compliance.

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How do you verify that the food is safe?

From: About Page

Every producer goes through a step-by-step onboarding that includes FSSAI licensing support, KYC checks, kitchen verification by our provider network and compliant food labelling. Producers can also get lab tests for shelf life and safety; a product shows a Lab-tested badge only while its verified, in-date report is on file. Every product is reviewed by our team before it goes live.

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What is the Blue Dot Economy?

From: About Page

Named after Carl Sagan's Pale Blue Dot, the Blue Dot Economy is our framework where every transaction creates social impact. Each blue dot on our map represents a verified supplier — a real kitchen, a real family, a real livelihood. We are aligned with UN SDG 2.2.

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How do Mummy Producers earn money?

From: About Page

Producers set their own prices using our transparent MRP Engine, which shows every cost layer — ingredients, packaging, labelling, shipping, platform fee, and margin. They receive payouts for every order delivered, with full visibility into their earnings.

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Do you deliver across India?

From: About Page

Yes. We deliver pan-India through our logistics partners. Delivery timelines vary by location — typically 2-5 business days. You can check delivery availability and estimated dates by entering your pincode on any product page.

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Is the food really homemade?

From: About Page

Yes. Every product is made in verified home kitchens by individual producers — not in factories. Our kitchen verification process and FSSAI compliance pipeline ensure quality and hygiene standards are met while preserving the authentic homemade character.

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How can I become a Mummy Producer?

From: About Page

Sign up on our platform and our voice AI assistant Asha will walk you through the entire onboarding — from FSSAI registration to product photography. We support producers in Hindi and English, and the process works entirely from a mobile phone.

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What is Smart Pantry?

From: About Page

Smart Pantry is our subscription service that lets consumers set up regular deliveries of their favourite homemade staples — pickles, snacks, spices — at a frequency and budget that works for them. It creates predictable income for producers and convenience for consumers.

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Ready Meals

Sweets Mithai

Spice Masala

Snacks Namkeen

Beverages Syrups

Baked Goods

Pickles Chutneys

Health Foods

Lentils Pulses

Condiments Dips

General

Dairy Paneer

Delivery

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